Voice Agents · Chatbots · Process Automation

Never miss a call, a lead, or an hour of your team's day.

Shavezit deploys AI agents that answer every call and chat, qualify and follow up leads, book the appointment, and clear the repetitive back-office work behind it — 24/7, inside the tools you already use.

Live in about two weeks
Answers 24/7, including out of hours
Every step logged & explainable
1.2s
AVERAGE PICKUP
Shavezit Voice Agent
INBOUND · +91 98•••• 4312
LIVE 00:47
Caller · 21:05

Hi — I saw the 3 BHK in Whitefield. Is it still available?

Agent

It is. I can get you in this weekend — Saturday 11:30 or Sunday 14:00?

Caller

Viewing booked · Saturday 11:30
DIARY UPDATED · CRM LOGGED · SMS CONFIRMATION SENT
128
CALLS TODAY
0
MISSED
41
BOOKED
Replied in 4s
WHATSAPP ENQUIRY
Chapter 01 — The gap

Nothing dramatic goes wrong. It just quietly leaks.

No business loses a customer in a meeting. They lose them in the four minutes nobody picked up, and the Tuesday nobody got round to calling back.

21:04

The enquiry that arrives after hours

Someone finally has a free evening to sort this out. Your form takes it politely and holds it until Monday. By then they've spoken to two of your competitors.

Website enquiry · out of hours
21:04Form submitted — “still available?”RECEIVED
21:04Auto-reply: “back to you Monday”HELD
MONFirst reply from a humanTOO LATE
TIME TO FIRST HUMAN REPLY62 hrs
Lost to whoever answered first
11:20

The three lines ringing at once

One person on the front desk, mid-conversation. Two callers hear the hold music, wait about forty seconds, and hang up. Nobody ever learns what they wanted.

Inbound lines · 11:20–11:21
LINE 1Answered — mid-conversationLIVE
LINE 2Hold music · 41sHUNG UP
LINE 3Hold music · 38sHUNG UP
RECORDED IN YOUR CRMNothing
Never appears in any report
09:00

The Monday backlog

Forty unread enquiries, worked top to bottom in the order they arrived — not by who's ready to buy. The best lead in the list is at position thirty-one.

Monday inbox · worked top to bottom
REACHED BEFORE LUNCHRows 1–12
Worked in the wrong order

Every one of these is a conversation nobody was available to have. So we made someone available.

Chapter 02 — The turning point
01 · Map

Right now, this process runs on somebody's memory.

A spreadsheet rebuilt every Monday. Four systems cross-referenced by hand. It works — until the person who knows it takes a day off.

02 · Deploy

We map it, then hand it to agents.

Every trigger, rule, and exception path gets written down and approved by your team. Then purpose-built agents pick up the queue.

03 · Run

The work runs itself — and logs itself.

Documents read, records matched, approvals routed. Every step timestamped and explainable, so an audit is a download, not a project.

04 · Result

Monday morning gets its hours back.

What took a person most of a day now takes a review pass over coffee — and only the genuine edge cases reach a human at all.

01 · Map 02 · Deploy 03 · Run 04 · Result

See the full process →

PROC-0042 · AUTOMATION RUN
LIVE
Invoice exception matching
AP Dept · 3 systems
QUEUED RUNNING ✓ DONE
Vendor follow-up emails
Procurement · 24 open
QUEUED RUNNING ✓ DONE
Payroll reconciliation
Finance · 1,204 lines
QUEUED RUNNING ✓ DONE
Compliance report generation
Legal · quarterly
QUEUED RUNNING ✓ DONE
14.3 hrs
SAVED TODAY
99.2%
ACCURACY
247
PROCESSES
TIME PER WEEK
14 hours 40 minutes

What Shavezit agents are handling right now

Inbound calls answered · ReceptionPortal enquiries · Real estateLead follow-up calls · SalesViewings booked · Front deskWhatsApp enquiries · SupportDatabase reactivation · MarketingInvoice matching · FinanceApproval routing · OpsInbound calls answered · ReceptionPortal enquiries · Real estateLead follow-up calls · SalesViewings booked · Front deskWhatsApp enquiries · SupportDatabase reactivation · MarketingInvoice matching · FinanceApproval routing · Ops
Chapter 03 — The cast

An agent for every conversation your business can't afford to miss.

Voice, chat and back-office agents that work as one team — answering, qualifying, booking and filing, without adding headcount.

Voice

AI voice agents

Answer every inbound call on the first ring and call new enquiries back within a minute — qualifying, booking and logging as they go.

1.2savg pickup24/7coverage0voicemails
Chat

Website & WhatsApp chatbots

Instant answers on every channel your customers actually use, with clean handover to a human whenever someone asks for one.

4sfirst reply11languages4channels
Front desk

AI receptionist

Calls greeted, routed and logged around the clock. No voicemail, no hold music, no enquiry lost to a Friday evening.

100%answered0hold music9/6minpeak handled
Pipeline

Lead generation & management

Every lead answered in seconds, scored against your criteria, routed to the right rep and chased until there's an answer on record.

41sform → dial3xcontact rate0leads unworked
Industry

Real estate outreach

Portal enquiries answered in 60 seconds, viewings and valuations booked into the right diary, cold databases brought back to life.

60sportal reply99acres+ MagicBricks2xsite visits
Back office

Process automation

Documents read, approvals routed, records reconciled and systems synced — the work nobody sees until it stops happening.

300lines/batch99.2%accuracy100%logged
Chapter 04 — Over your shoulder

This is what your customer actually sees.

Three channels, one enquiry, nine minutes end to end. Nobody on your team touched any of it.

Shavezit Agent
Online
Hi — is the 3 BHK in Whitefield still available?21:04
It is. Would you like to view it this weekend?21:04 ✓✓
Yes please, Saturday if possible.21:06
Saturday 11:30 or 14:00 — which suits?21:06 ✓✓
11:30.21:08
Viewing confirmed · Sat 11:30
CALENDAR · CRM · SMS REMINDER

WhatsApp agent · first reply in 4 seconds

Inbound call LIVE
Voice agent · Reception
+91 98•••• 4312
00:47
Caller

Do you do valuations as well?

Agent

We do — free and no obligation. I can book one for Tuesday morning while you're on the line.

Caller

That'd be great.

128CALLS TODAY
0MISSED
41BOOKED

Voice agent · answered on the first ring

Team diary SYNCED
Saturday 14 March 2 OF 6 FREE
09:00Valuation · GachibowliTEAM
10:15Viewing · Prestige ParkTEAM
11:30Viewing · WhitefieldAGENT
13:00Available
14:00Viewing · WhitefieldTEAM
15:30Available
21:09BOOKED AT
9 minENQUIRY → DIARY
0STAFF INVOLVED

Booked into your real diary · no double-booking

Chapter 05 — In their language

Your customer picks the language. The agent just follows.

One agent, one set of rules, one diary. Tap a language to see the same enquiry handled in it — including the half-and-half way most of India actually types.

Shavezit Agent
WhatsApp
हिन्दी
व्हाइटफील्ड वाला 3 BHK अभी उपलब्ध है क्या?21:04
जी हाँ, उपलब्ध है। शनिवार सुबह 11:30 या दोपहर 2:00 — कौन सा समय ठीक रहेगा?21:04 ✓✓
11:30 ठीक रहेगा।21:06
विज़िट तय · शनिवार 11:30
CALENDAR · CRM · SMS

Same rules, same escalation, same calendar — whichever one they choose.

Also speaks
বাংলাગુજરાતીಕನ್ನಡമലയാളംਪੰਜਾਬੀଓଡ଼ିଆঅসমীয়াاردو
Chapter 06 — The wiring

Every agent is a flow you can read on one page.

No black boxes. Each one starts on a trigger you recognise, follows rules your team approved, and ends in a system you already use.

Missed-call rescue
Call rings outNOBODY FREE
Agent calls backWITHIN 60 SECONDS
Qualified & loggedCRM UPDATED
Portal enquiry
99acres lead21:04, OUT OF HOURS
Answers & qualifiesBUDGET · TIMING · CHAIN
Viewing bookedDIARY + CONFIRMATION SMS
Speed-to-lead
Form submittedPAID CAMPAIGN
Scored against rulesYOUR CRITERIA, NOT OURS
Routed to the right repHOT LEADS FIRST
Invoice exceptions
Invoice landsAP INBOX
Matched to the PO3 SYSTEMS CROSS-CHECKED
Paid or escalatedONLY REAL EXCEPTIONS
Database reactivation
Cold list, 4,000 rowsUNTOUCHED 18 MONTHS
Worked in batchesCALL + SMS, POLITE CADENCE
Live conversationsOPT-OUTS RESPECTED
Out-of-hours triage
Support message, 02:40NOBODY ON SHIFT
Answered or triagedURGENT vs CAN-WAIT
On-call paged, or queuedWITH FULL CONTEXT
Chapter 07 — One ordinary Thursday

What it looks like when nobody has to be available.

Not a demo day. A normal Thursday at a business with agents running quietly underneath it.

06:12
Chat agent

Someone can't sleep and starts researching.

They ask three questions on the website at ten past six. All three get answered properly, and a callback is booked for 09:30 before they close the tab.

3 questions answered09:30 callback booked0 staff awake
08:30
Outbound voice

Last night's enquiries are already called back.

Eleven overnight leads, all reached before the team logs in. Seven qualified, three booked, one flagged as urgent with a note explaining why.

11 leads reached7 qualified3 booked
11:20
Reception

The lunchtime rush doesn't queue.

Nine calls land in six minutes. Every one is answered on the first ring, routed or booked, and nobody hears hold music — including the two your front desk would have missed.

9 calls in 6 min0 on hold100% answered
14:05
Back office

The invoice batch reconciles itself.

Three hundred lines matched against POs, four genuine exceptions pulled out with the context attached, and one person spends twenty minutes on what used to be an afternoon.

300 lines matched4 real exceptions20 min human time
17:45
Follow-up

The quiet ones get chased.

Quotes sent last week that went silent get a polite, well-timed nudge. Two reply the same evening. Neither would have been chased by a human on a Thursday.

2 replies same evening0 reminders missed
21:04
Out of hours

And the 9pm enquiry from Chapter 01?

Answered at 21:05. Qualified by 21:07. Booked into Saturday morning by 21:09 — while your competitors' forms are still holding it until Monday.

21:05 answered21:09 booked5 min end to end
Chapter 08 — The alternatives

The other four ways to solve this.

Every business already has a plan for the missed call. Here's how those plans hold up against an agent that never clocks off.

How Shavezit agents compare with voicemail and web forms, hiring more staff, an outsourced call centre, and off-the-shelf chat tools.
What happens when… Shavezit agents Voicemail & forms Hire more staff Off-the-shelf chat tool
Answers at 21:00 on a Sunday Always Voicemail Shift premium Canned reply
Handles nine calls in six minutes All nine One at a time If staffed Voice not covered
Time to first response Seconds Next working day Minutes to hours Instant, but shallow
Ramp-up before it's useful About two weeks 6–12 weeks hiring 4–8 weeks training You build it
Cost of the next 1,000 conversations Same platform Another hire Another head Usage tiers
Every step logged & explainable 100% by default Notes, if written Their system Partial
Knows your systems and rules Mapped & approved After onboarding After onboarding You configure it
Escalates to a human when it should With full context Naturally Naturally Dead ends

Ramp-up and coverage figures reflect typical Shavezit deployments; your mileage depends on how many systems the agents need to touch.

Chapter 09 — The arithmetic

Thirty-eight hours a week, doing what a rule could do.

This is one mid-size operations team's week before and after. The tasks don't disappear — they stop needing a person to sit through them.

Weekly hours per task Manual, before After automation
Weekly hours per task, before and after automation Five recurring tasks. Together they take 38 hours a week done manually and 2.2 hours a week once agents run them. The full numbers are in the table below. 0 4 8 12 HOURS PER WEEK GST invoice & PO reconciliation: 14 hrs manual, 42 min after automation GST invoice & PO reconciliation 14 hrs 42 min Calling back new enquiries: 8.5 hrs manual, 24 min after automation Calling back new enquiries 8.5 hrs 24 min Answering the same questions: 6 hrs manual, 18 min after automation Answering the same questions 6 hrs 18 min Booking & rescheduling visits: 5 hrs manual, 18 min after automation Booking & rescheduling visits 5 hrs 18 min Chasing leads that went quiet: 4.5 hrs manual, 30 min after automation Chasing leads that went quiet 4.5 hrs 30 min
TOTAL, MANUAL38 hrs / week
TOTAL, AUTOMATED2.2 hrs / week
GIVEN BACK TO THE TEAMJust under a full week
View as a table
TaskManualAfter automation
GST invoice & PO reconciliation14 hrs42 min
Calling back new enquiries8.5 hrs24 min
Answering the same questions6 hrs18 min
Booking & rescheduling visits5 hrs18 min
Chasing leads that went quiet4.5 hrs30 min

Representative figures from a mid-size operations team, not an average across clients. Your own baseline is measured during discovery in week one.

Chapter 10 — The proof

From 14 hours to 40 minutes.

One team. One process. The results that made them never look back.

PROC-0042 · Invoice Exception Routing

The spreadsheet nobody put on the org chart.

OwnerPriya N., AP Lead
StatusAutomated
DeptFinance
RunsDaily

Before Shavezit, this was just "what Priya does when an invoice doesn't match the PO." A spreadsheet rebuilt every Monday morning, cross-referencing three systems by hand. If Priya was sick, nothing moved.

Once automated, the agent handles matching, cross-referencing, and routing — flagging only the cases that genuinely need Priya's judgment.

Time per week
14 hours manual
40 min review
Resolution time
3 days average
Same day
Audit coverage
0% logged
100% logged
Chapter 11 — In their words

Teams getting hours back every week.

★★★★★

"We were spending 14 hours a week on invoice reconciliation. Shavezit brought that down to under an hour. ROI was visible within the first month."

M
Meera R.
Ops Director, Trilok Logistics
★★★★★

"The audit trail alone was worth it. Every automated step is logged and explainable. Our compliance team actually loves it now."

D
Devang O.
Finance Manager, Anand Supply Co.
★★★★★

"They prioritised the three processes killing us most and we saw results in week one. They didn't try to boil the ocean."

S
Sneha K.
COO, Sanjeevani Health Partners

Across every client we run agents for, to date

50,000+
Hours saved for clients
1,200+
Processes & agents deployed
99.1%
Average accuracy rate
4.9 / 5
Customer satisfaction
GDPR-ready by design
Live in about two weeks
Every step logged & exportable
A human is always one step away
Runs inside your existing stack
The last chapter is yours

Ready to shave hours off your operations?

Book a demo and we'll show you exactly which processes are costing your team the most — and how fast we can automate them.