The line-up

Nine agents. One operating layer for every conversation.

Each one is built for a specific job, trained on your business, and live inside your existing phone system, website and CRM.

Chat

AI chatbot

Answers product, pricing and availability questions on your website, WhatsApp and socials — instantly, in any language, and hands over to a human the moment someone asks.

Voice · Inbound

AI voice agent

Picks up on the first ring, holds a natural conversation, answers from your own knowledge base, and completes the action — booking, quoting, routing or logging.

Voice · Outbound

Outbound calling agent

Calls new enquiries within 60 seconds, chases quotes that went quiet, confirms appointments and re-engages old lists — at whatever volume you need, without a dialler team.

Front desk

AI receptionist

No voicemail, no hold music, no missed enquiry at 9pm on a Sunday. Greets, routes, takes messages, books appointments and sends you the transcript.

Pipeline

Lead qualification & routing

Every enquiry scored against your criteria — budget, timeline, fit, intent — then routed to the right rep with a written summary instead of a raw form dump.

Calendar

Appointment setting

Checks live availability, offers slots inside the conversation, confirms, reminds, reschedules and chases no-shows — so your calendar fills without anyone playing phone tag.

Support

Support triage agent

Answers first-line questions from your documentation, opens and classifies tickets, and escalates to a human with the full history attached — not a "please repeat everything".

Revival

Database reactivation

Works through the contacts that went cold, finds who is back in the market, and returns a shortlist of live opportunities from a list you already paid for.

Back office

Process automation agents

Behind the conversations: invoices matched, contracts read, approvals routed, records reconciled and systems kept in sync — every step logged and explainable.

Straight answers

What these agents actually do.

What is an AI voice agent?

An AI voice agent holds a natural spoken phone conversation with a caller. It answers inbound calls or places outbound ones, understands what the person needs, answers from your own information, performs the action — booking, quoting, updating the CRM — and hands over to a human when the situation calls for it.

What does an AI receptionist do?

It answers every inbound call instantly — out of hours, at lunchtime, during a rush. It greets the caller, works out why they are calling, routes them to the right person, takes a detailed message, books appointments into your calendar, and logs the call with a full transcript.

How fast do they reach a new lead?

In seconds. Chat replies are immediate; an outbound call is typically placed within a minute of the enquiry landing. Speed to first response is the single biggest lever on conversion — which is why the agents work at 2am and on bank holidays, not just between nine and five.

Do they replace my team?

No. Agents take the repetitive first layer — answering, qualifying, scheduling, chasing, data entry — and hand anything needing judgment to a person with the context attached. Your team keeps the conversations that actually need a human.

Coverage

Where the agents work, and what they plug into.

No new software for your team to learn. Agents live inside the channels your customers already use and write back to the systems you already run.

Channels

Phone / VoIPWebsite chatWhatsAppSMS EmailInstagram & Facebook DMWeb formsMissed-call callback

Systems

Your CRMCalendarsTelephony & PBXHelpdesk ERP & accountingProperty portalsSpreadsheetsInternal databases

Guardrails

Approved scripts onlyHuman handoverFull transcriptsTimestamped audit log Escalation rulesDo-not-contact listsWorking-hours rulesData scoping
Industries

Same agents, tuned to how your industry actually works.

The difference between a generic bot and a useful one is knowing what to ask. Every deployment is trained on your sector's questions, objections and booking rules.

Most requested

Real estate & lettings

The enquiry that lands at 9pm on a Friday gets answered at 9pm on a Friday. Applicants overwhelmingly instruct whoever calls them back first — and a large share of portal enquiries arrive when the office is shut.

  • Portal and website enquiries answered within 60 seconds, day or night
  • Buyers and tenants qualified on budget, finance, chain position and timescale
  • Viewings and valuations booked into the right negotiator's diary
  • Cold applicant databases reactivated by call, SMS and WhatsApp
  • Viewing feedback collected, vendors updated, offers chased to a decision
  • Sales progression chased with solicitors, brokers and surveyors
ANATOMY OF ONE ENQUIRY
21:04
Enquiry lands

Portal alert for a three-bed with a garden. Nobody is in the office.

21:05
The agent calls

Which property, chain-free, finance in place, when could they view.

21:09
Viewing booked

Saturday 11:30, confirmed in the CRM with a written summary.

Healthcare & dental

Appointment booking and rescheduling, reminders that cut no-shows, prescription and results enquiries routed to the right desk, out-of-hours triage with clear escalation.

Legal firms

New-matter intake taken properly the first time, conflict-check details gathered, consultations booked, and time-wasters filtered before they reach a fee earner.

Home services & trades

Missed-call recovery within a minute, jobs booked to the right engineer and postcode, quotes followed up, and emergency calls flagged instead of queued.

Automotive dealerships

Test drives booked from a stock enquiry, part-exchange details captured, service and MOT reminders called out, and aftersales queries answered on the spot.

Hospitality & leisure

Reservations, group bookings and event enquiries taken by phone and WhatsApp at peak service, with confirmations, reminders and waitlist callbacks handled.

Recruitment & staffing

Applicants screened by call within the hour, availability and right-to-work basics captured, interviews scheduled, and shift confirmations chased at volume.

Finance & accounting

Client onboarding documents collected and chased, deadline reminders called out, and invoice, expense and reconciliation work automated behind the scenes.

Insurance & brokers

First-notification-of-loss taken calmly and completely, renewals chased before lapse, and quote follow-ups run until the customer decides either way.

Education & training

Course and admissions enquiries answered at 11pm, open days and interviews booked, and enrolment paperwork chased until the place is confirmed.

E-commerce & retail

"Where is my order" answered instantly across chat and WhatsApp, returns and exchanges triaged, and stock or sizing questions handled before the basket is abandoned.

Logistics & transport

Booking and delivery-slot calls handled, proof-of-delivery chased, driver check-ins logged, and exception updates pushed to customers before they ring in.

Not on the list?

If enquiries arrive by phone or chat and appointments drive your revenue, the playbook transfers. Tell us your process and we'll map it in the discovery call.

FAQ

Questions people ask before deploying agents.

An AI voice agent is software that holds a natural spoken phone conversation with a caller. It answers inbound calls or places outbound ones, understands what the person needs, answers questions from your own information, performs actions such as booking an appointment or updating your CRM, and hands over to a human when the situation calls for it.
An AI receptionist answers every inbound call instantly, 24/7, including out of hours and during busy periods. It greets the caller, identifies why they are calling, routes them to the right person or department, takes a detailed message, books appointments into your calendar, and logs the whole call with a transcript.
Shavezit agents respond in seconds, not hours — a chat reply is immediate and an outbound call is typically placed within a minute of the enquiry landing. Speed to first response is the single biggest driver of lead conversion, which is why the agents run 24/7 rather than only in office hours.
No. The agents take the repetitive first layer — answering, qualifying, scheduling, chasing, data entry — and hand anything requiring judgment to a person with the full context attached. Your team spends its time on the conversations that actually need a human.
Agents connect to the systems you already use: CRMs, calendars, phone systems, email and messaging channels, ERP and accounting software, and internal databases. Nothing needs replacing and your team keeps working where they already work.
Most teams have their first agent live within two weeks. Discovery and blueprint design take about a week, then deployment and testing take another week — sometimes less when the integrations are standard.
They respond to every portal and website enquiry within seconds, qualify the buyer or seller against your criteria (budget, timeline, finance, chain position), book the viewing or valuation straight into an agent's calendar, and keep chasing the leads that go quiet — so no enquiry dies in an inbox over a weekend. Cold applicant databases can also be reactivated by call, SMS or WhatsApp.
Any business where enquiries arrive by phone or chat and appointments drive revenue. The most common are real estate and lettings, healthcare and dental clinics, legal firms, home services and trades, automotive dealerships, hospitality, recruitment, finance and accounting, insurance, education, e-commerce support and logistics.

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